COOKIE POLICY

COOKIE POLICY

At Hotel Restaurante Novella, we use cookies to facilitate the use of our website, manage the booking process through Little Hotelier, and understand how you interact with us using Google Analytics.

1. What are cookies?

Cookies are small files downloaded to your device when you access our website. They allow the page to remember your preferences (such as language) and ensure the booking engine works correctly.

2. Cookies we use on this website

Following the guidelines of the Spanish Data Protection Agency, we detail the use of cookies on this site:

  • Technical and Session Cookies (Strictly necessary): Essential for the operation of the website. They include the SiteMinder and Little Hotelier cookies that allow managing your booking process securely and keeping the session active while you choose a room.

  • Personalization Cookies: Our website is available in Spanish, English, and French. We use cookies to remember which language you have selected so you do not have to choose it every time you change sections.

  • Analytical Cookies (Google Analytics): These allow us to quantify the number of visitors and statistically analyze how they use the website. This helps us improve our services and the information we offer you. These cookies are processed by Google Inc.

3. Details of installed cookies

Below are the main cookies installed by this website:

NameProviderPurposeDuration

_ga / _gidGoogle AnalyticsTo distinguish users and obtain visitor statistics.2 years / 24 hours

LHSESSIONLittle HotelierTo manage the booking process and user session.Session

SiteMinderSiteMinderTechnical cookies for the proper functioning of the web builder.Session / Persistent

lang / languageOwnTo remember the language preference (ES, EN, FR).1 year

4. How to manage cookies

The user can configure their browser to be notified of the receipt of cookies and, if desired, prevent their installation. However, blocking the technical cookies from Little Hotelier may prevent you from making an online reservation correctly.

You can adjust the settings at the following links:

5. International transfers

The data collected by Google Analytics cookies is processed by Google, whose servers are located in the United States, a country that has an adequate level of protection under the EU-US Data Privacy Framework.